Frequently Asked Questions
What materials are used in your jewellery?
Our jewellery is crafted using high-quality, skin-friendly materials that are water-resistant, hypoallergenic, and designed to last.
Is your jewellery suitable for daily wear?
Yes, all Zivara Jewels pieces are designed for daily wear, offering both durability and timeless style.
Will the jewellery tarnish or fade?
No, our jewellery is coated with a premium finish that prevents tarnishing and maintains shine with proper care.
How do I care for my Zivara jewellery?
Avoid contact with harsh chemicals and store your jewellery in a dry place. Gently wipe with a soft cloth after use to maintain its shine.
Do you offer returns or exchanges?
Yes, we offer hassle-free returns or exchanges within 7 days of delivery if the product is unused and in original condition.
How long does delivery take?
We usually deliver within 3–7 business days across India. You’ll receive a tracking link once your order is shipped.
How can I use my discount coupon?
Apply your coupon code during checkout in the “Promo Code” section to avail your discount.